Cross starts every new day at the office by doing a cold reading.
Cross: "There's a name beginning with an.... A... or possibly an H. It could be a B or a K too, and there's an I in there somewhere. I'm getting a position too... it's most likely a midfielder. But it could be a striker too, it's hard to tell. He's either tall or short, and defensively able... so maybe a defender then? Could anyone check if this information fits any of the current rumours?"
Intern: [Starts googling "Arsenal +transfer rumour +midfielder OR striker OR centreback +tall OR short +A...Z"] "Umm. Carvalho sort of starts with a K..."
Cross: "Brilliant. All the signs are there!"